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FAQS

Who are Safespaces products for?

Generally our products are used by people who would be unsafe in an ordinary room or bed.When we use the term complex needs or additional needs, this includes a broad range of issues affecting people who might use our products, including people with learning disabilities, (sometimes called learning difficulties, special needs or intellectual disabilities), autism, epilepsy or challenging behaviours.

Where can I find out about funding for Safespaces Prodcucts

This is a question we often get asked. Please see our Funding Safespaces Products Page for help with finding funding.

Can I rent a product?

Yes all products can be rented (contact us for prices and terms). This is a great way to see if the product is right or if it is only needed for a short time. This option is popular with Hospitals and respite centres.  We also rent the Voyager  and the Voyager Compact for people who need a travel bed for going on holiday or visiting friends and relatives.

What information do you need to recommend a product?

We need to collect information about the level of mobility of the individual or individuals who will use the product, their behaviours and also the environment the product will be in. This helps us to guide you towards the right product and to help you select the features that will best meet your needs.

What colours do Safespaces Products come in?

You can design the features you want on your product,  & choose the colours you like from our range. See the colour options on our  Design & Quotes page

Can I move my Safespace if I move house?

Yes a Safespace can be moved should you move house. A new room plan will be completed for the new property to make sure the Safespace fits and the window and door is in the right position. The Safespace must be re installed by a qualified member of staff. Contact us for details.

How do I look after my Safespaces Product?

When your Safespaces Product is installed or delivered you will receive a Use & Care guide which provides full details of how the product should be used, and how to clean and care for it. If you have any queries about caring for your product just get in touch & we will do our best to help. Contact us

Can I buy Safespaces products if I live outside the UK?

We supply Safespaces Products in many countries across the world, so please contact us  for details.