Need Help?
Choosing Your ProductDesign and QuotesFundingContact Us

Recruitment

At Safespaces we are always looking for passionate individuals to join our growing team. Please refer to individual vacancies for contact details.

CURRENT VACANCIES

Customer Services Advisor

We are currently looking to recruit an experienced, dynamic Customer Service Advisor, to join our team. Excellent interpersonal skills and a positive can-do approach essential.

Key Responsibilities

  • To provide outstanding customer service and represent Safespaces in a professional, knowledgeable and empathetic manner.
  • To respond to customer queries/issues and service requests, offering a high level of Customer Service.
  • To communicate effectively with a variety of departments and roles within the business in order to understand, investigate and resolve queries professionally.
  • Ensure good working relationships are created and maintained with external Customers
  • Answering phone calls and assisting callers or passing to the appropriate person.
  • To contact existing customers and carry out post installation satisfaction checks and record any potential areas of product development.
  • Filing and archiving.

Skills/Experience Required

  • Minimum 1 year experience in a demanding and fast paced customer service environment.
  • A Level or equivalent (preferred)
  • The ability to be sensitive to client’s circumstances.
  • Excellent communication skills, both written and verbal.
  • Driven to provide the best Customer Experience possible.
  • A strong team player, supportive of colleagues.
    Problem solving skills
  • Ability to multi-task and work efficiently and accurately under pressure.

Benefits

  • Company pension scheme
  • 28 days holiday with additional days awarded on length of service
  • Free onsite parking
  • Close to local amenities.
  • Full comprehensive training, which will be ongoing throughout your career
  • Competitive salary

This is a full-time post, based in Todmorden, Lancashire.

To apply, send CV and covering letter by email.

Request information